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Green Products for a Greener World!

Eco-friendly products for Importers and traders

Customer Service

Shipping & Delivery

Privacy & Security

Returns & Replacements

Ordering

Payment, Pricing & Promotions

Viewing Orders

Updating Account Information

Shipping & Delivery

Standard Delivery (3-5 days):

Standard delivery is added for all product deliveries throughout the UK & Ireland, unless you qualify for free delivery.

Dispatch is 3-5 working days for all items in stock/season, in busy periods this may extend up to 10-15 working days.

Your order will normally be sent within 5-7 working days, subject to availability.

Privacy & Security

We believe it's important for you to know what types of information we collect when you use our site. The information includes your Email, Name, Company Name, Street Address, Post Code, City, Country, Telephone Number, Password and so on. We collect this information in several different ways; to begin with, we use cookies that are needed to compile and aggregate non-personally identifiable information about the visitors to our web site. Personally identifiable information consists of information that is unique to you, such as credit card number and bank account numbers. The information is unique to you.

We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. We use the latest in encryption technology, and all employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, either to other individuals or entities.

Returns & Replacements

Every product on siridepot comes with a manufacturers warranty. In addition, siridepot.com also has a return and exchange policy for all sales made on our website. Placing your order with siridepot indicates your acceptance of this Return & Exchange policy.

We are committed to your total satisfaction. Simply email our service staff (purchase@siridepot.com) to receive the instructions regarding any request for refund, return or exchange for any item ordered on our website.

Refunds are also available on any product purchased on siridepot.com as long as it is within the first 30 days of ownership.

Purchases made at siridepot.com are covered by a full 30-day satisfaction guarantee. During the 30 days period, customers are eligible for refunds and/or replacements for any purchases made (unless otherwise stated on the item description). After 30 days, customers are only eligible for a replacement under the manufacturer's warranty. If no replacement is available, an exchange for a comparable model and/or store credit will be issued at our discretion. Any physical damage or modifications on a product will automatically void its return policy/warranty and we will return any products that exhibit physical damage back to the customer.

Ordering

siridepot.com is fully responsible for all prices posted on the website and will honor all sales made, absent any outside influence (bug caused by software, web server error, etc.). We are not responsible for inaccurate order information (payment details, shipping address, delivery method) provided by the customer. The customer will be responsible for checking the accuracy of their order information before submitting the order. Please note, orders cannot be modified if the package has already left our warehouse, so please double-check the accuracy of all your order information.

Payment, Pricing & Promotions

siridepot.com is fully responsible for all prices posted on the website and will honor all sales made, absent any outside influence (bug caused by software, web server error, etc.). We are not responsible for inaccurate order information (payment details, shipping address, delivery method) provided by the customer. The customer will be responsible for checking the accuracy of their order information before submitting the order. Please note, orders cannot be modified if the package has already left our warehouse, so please double-check the accuracy of all your order information.

Viewing Orders

siridepot.com makes every effort to ensure that the information contained on this site, including product specifications, function descriptions and pictures are accurate at the time they are put onto the website. We make every effort to update information whenever a material change is made to a product and we appreciate any feedback from our customers on product details that they feel are not properly reflected in the listed specifications for any products on the website.

Updating Account Information

During registration, you will be prompted to provide us your name, shipping and billing address, phone number, email address and credit card number. In addition, we may also ask you for your country so that we can comply with applicable laws and regulations, and we might also ask for your gender. These types of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, and for internal marketing purposes. If we encounter a problem when processing your order, we may use the personal information you provide us with to contact you.